Testimonials

So I got an oil change here! And can I just say Liz is amazing! She is so approachable (I came in on a day of running errands looking like a hot mess with crocs on 😬 SCARY) she was just so gracious and sweet! I felt the need to leave a review just for her!!! Can everyone be this nice and helpful??????? You don’t get this type of service everywhere! Thanks Liz! And to the dealership GIVE HER A RAISE!!! Much deserved! I wasn’t the only person she was this way with! I heard many conversations while waiting for my car.

Some what disorganized. Refuse to negociate, could not give loan interest rate without commitment to buy. Did not buy.

wonderful staff and customer service!!!!!!!! Not to mention excellent deals!!!! :0 would highly recommend :)

My wife and I had a very good experience here buying a Mazda 6 with a trade-in. We dealt with Kristin in sales, and J.B., the manager there. We had our own financing arranged and everything went... more

My wife and I had a very good experience here buying a Mazda 6 with a trade-in. We dealt with Kristin in sales, and J.B., the manager there. We had our own financing arranged and everything went smoothly with the purchase. We had a special circumstance with a trade-in, and a miscommunication with J.B. that didn't surface until we were doing the deal. It amounted to about $1000 in our favor but he took responsibility for the ambiguous agreement we had, and gave us the original deal. I was happy with that and felt like we got a pretty good deal overall. We did buy one of the many add-on packages available that we could have gotten for a better value elsewhere, but the convenience and the dealership standing behind it was worth it too us. I'd shop there again and recommend them based on our experience.

Alysa was a great salesperson. Very helpful and pleasant. I would recommend her to anyone. Had some issues with the vehicle sealant but the staff has been very helpful and patient through the process, thank you World Car Mazda New Braunfels

Moderate service

Best customer service ever Leslie Trice World Car Mazda New Braunfels, TX. If you are looking for a new or used car I highly recommend you visit Leslie. I promise you will not be disappointed. You will not only get excellent customer service you will make a new friend.

I took my car to the Mazda service center for some ignition work and it was a great experience. D'anna was very friendly and helpful, the price was reasonable and my car starts much easier now.

I’ve been talking to Patrick the last couple weeks and he has been so patient and helpful! I’m so picky it takes me forever to make big decisions like buying a car, but Patrick always has time to answer all my questions and is very knowledgeable.

Our family has bought many cars from World Car, New Braunfels and they have always come through for us. Kelsey Heath helped us today and she was friendly, helpful, and attentive. Also, the gentleman who handled the financial information was very clear and thorough in his explanations. I am sorry that I cannot remember his name. Thanks so much!

Parts department was very helpful

No problems at World Car Mazda New Braunfels. Leslie was a fine sales lady having technical knowledge of the CX-5, demonstrating all the high-tech options available on the vehicle. She answered our questions concerning the vehicle; its safety features, warranty, including the lifetime power-train and roadside assistance details. She was friendly, personable and easy to work with throughout the entire purchasing process. Additionally, John, in F and I, made the actual buying process smooth, easy, and quick. He too was very experienced and knowledgeable. Over all a good and easy process with knowledgeable and friendly staff.

After reading the reviews I'm wondering if I went to the same place. I had a wonderful experience with buying a car at WorldCar. We were greeted by a pleasant sales person, Kristin C., who helped us find a car that suited our family needs. When it came to talk price she brought her sales manager, J.B., to discuss pricing. I began the haggling process but he stopped me and informed me that WorldCar no longer operates sales based on commissions. He also informed me that they price match with other dealerships in the area. KBB had our vehicle priced at $15,500 but there was another dealer that had our vehicle priced at $13,500. So WorldCar matched that dealer price! My only complaint was how long it took for all the paperwork, but given that it was Veterans Day that may have had a lot to do with the delay.

My experience at World Car Mazda was great! Kristin Casas did an amazing job making sure I was comfortable and content with my time at the dealership. Very friendly, flexible and patient.

The ladies at the Service Department at World Car Mazda/Kia in New Braunfels are always FANTASTIC. Thank you.

Thank you Brian Wells and Kristin Casas for your great customer service and support with finding me a beautiful reliable car! I really enjoyed my experience and I am so happy I stopped in to the world car dealership!

I was contacted by a sales manager who has since then corrected this horrible mishap. He informed me that they would send a check immediately for the inspection fee and overnight mail fee in... more

I was contacted by a sales manager who has since then corrected this horrible mishap. He informed me that they would send a check immediately for the inspection fee and overnight mail fee in regards to that error. They have received my inspection paperwork sent over night the next day. I was contacted today and told that my tags and a reimbursement check has been placed in the mail on its way to me today. Thank you for making things right. I greatly appreciate this effort.

Awesome service from everyone but the young man that greeted me and assisted me with my service, who pushed beyond being nice and slipped into condescending. He means well but he should tone it back just a tad.

I was picking up a friend having service done on his car.