Mazda Parts Department

“ ” The service provided was exceptional, exceeding all expectations. The quality of work was outstanding, demonstrating a keen understanding of my needs and ensuring every requirement was met with precision and care.

“ ” Liz was absolutely wonderful at this location. She was extremely helpful, a very kind person, and she guided us through everything we were getting done with our car. There was another lady with her, and I didn’t get her name, but she was also amazing! We will only be getting our cars serviced...

“ ” I bought a minivan for a medical need and had a budget and Antonyo really helped me find what I had been looking for within my budget.

“ ” Lizz was outstanding. Kept in contact the whole step of the way. From beginning to end. Very knowledgeable of details when I asked about tire rotation and balance.

“ ” Just like everyone else I hate the car buying experience. However Ryan King and the team made my experience very enjoyable was in and out with in 2 and a half hours. They gave me a very competitive trade offer on my old car and an unbelievable offer on the new. I would definitely shops with them...

“ ” Got my cx10 serviced here at Mazda new Braunfels. They were outstanding. The service was done in a timely manner and it was a pleasure working with them. The front desk girl Elizabeth was the greatest. Charming and willing to help you in any way she can. Ill use this dealer for service 80% because...

“ ” They don’t give up try to make you the best deal

“ ” We had an excellent experience purchasing a car with our salesperson Kayla Dietzel. Her professional, respectful, and straightforward approach made us extremely confident throughout the whole process. It was such a positive experience that we couldn't help mentioning in real time how great she is!...

“ ” Very upfront and courteous, which is truly appreciated. Our sales person, Kayla Dietzel, helped explain all of the cars details and the the finance options, and the test drive with her was very pleasant. I would highly recommend her for your next car purchase.

“ ” Lizz and Jennifer are always so welcoming and go out of there way to make my appointment for my convenience. Lizz is very helpful to explain the video and what I need to insure my safety so my 2023 Madza SUV CX50 so far never breaks down. I have 80k+ miles and I always get a good ride to my...

“ ” Great Experience… I normally dread car shopping, however, Ryan King at World Car New Braunfels changed my opinion. He was knowledgeable, kind, and didn’t pressure us into a decision. I test drove the car, left for lunch with my husband, came back and made a decision. It was a great...

“ ” They responded quickly and even sent a personal video of the car and showed all the features !

“ ” Service team is very friendly and helpful. Elizabeth is the best though!! They were also able to get me in same day when I had an issue with my vehicle, which was great.

“ ” (Translated by Google) undefined (Original) Incredible service by Ryan. Glad I decided to take the plunge and buy my new CX-5 at this location

“ ” (Translated by Google) undefined (Original) Bryan was super helpful with locating a car we were looking for and got us in and out quick! This was the easiest car buying process I’ve ever gone through all thanks to Bryan.

“ ” (Translated by Google) undefined (Original) Courteous and professional service. Plus, they let me wait with my little dog. Much appreciated.

“ ” Great Experience Alex on the Kia side help us find the right vehicle for our needs, he was so kind and patient with us in driving so many different vehicles to find out what we really liked . I am very appreciative! We went on Christmas eve and finance was great took his time, everyone was nice and...

“ ” Ian is one of the best salesman that I have ever met. Honest, friendly and very knowledgeable.

“ ” Michael Casillas was absolutely amazing to work with. He was kind, professional, and made the entire car-buying process easy and stress-free. He took the time to answer all my questions and made sure I felt comfortable every step of the way. I couldn’t have asked for a better experience and...

“ ” Amazing customer service Elizabeth was very helpful and courteous. Highly recommend getting your service there.

“ ” They staff is a nice and officiant.

“ ” When you find a one of a kind deal, you go for it! When I found my perfect car on carfax, I couldn’t wait to contact the dealership and get some more info. As soon as I sent in my request, I was contacted immediately by the staff at world car Mazda! 😱 I traveled 2 hours to take a chance on...

“ ” DT was very helpful. He listened to what I was looking for. He took a down payment to hold the car until I came back with my wife. And the down payment was refundable. DT worked with us and scheduled a time to finish the sale.

“ ” Manager Ryan is absolute best, going above and beyond. Thank you for your help to get us a new vehicle!

“ ” I had a genuinely good experience at World Car Mazda in New Braunfels. The team was friendly, Ryan my car salemans was awesome! He was knowledgeable, and respectful of my time, which I really appreciated. They walked me through the options clearly and didn’t pressure me into anything, and that...

“ ” Mazda Service in New Braunfels did an overall inspection, in addition to the issue I was reporting. They got parts from a dealership in San Antonio and got my car fixed same day. Runs great!

“ ” Great experience with Kayla and John Terry!

“ ” I walked in without an appt and was immediately met by Claude who was waiting for another customer. He brought in Kayla to help me. I told her what I was looking for. This was the first time I've been to Mazda. She represented me and Mazda beautifully for the next several hours! I found a 2025...

“ ” Always prompt and friendly service

“ ” Great personal attention by the service coordinator Jennifer and actual service of my Mazda by the car technician! Good price and short wait time. Thank you.

“ ” Great customer service

“ ” Had a great experience buying my car with Frank and his team :)

“ ” We love Ryan and Frank!! Come see them! Thank you for helping me with my 2025 Nissan Sentra!

“ ” ⭐️⭐️⭐️⭐️⭐️ Great experience purchasing my new 2018 Nissan Frontier from Eric! JT, the sales manager, and Frank Herrera, the general manager, went above and beyond to make the process smooth and easy. I’ll be buying all my vehicles from World Car Mazda New Braunfels going...

“ ” ⭐️⭐️⭐️⭐️⭐️ Phenomenal experience at World Car Mazda New Braunfels purchasing my brand new 2025 Mazda CX-70! Eric, my salesman, was exceptional — knowledgeable, professional, and easy to work with. Frank Herrera, the General Manager, made the entire process seamless. Highly...

“ ” Great experience purchasing my 2025 Mazda cx-30! Ryan, my salesman, was awesome, JT, the sales manager, was great, and Frank Herrera, the general manager, made the whole process super simple and fun! Highly recommend world car Mazda New Braunfels!

“ ” Visited for the first time yesterday to get my car serviced at 25k miles. Everyone was so friendly and welcoming, and I was done in about 45 minutes. Will definitely visit for my next service.

“ ” Great experience at dealership big shoutout to Michael Casillas and frank herrera as general manager for setting this up and making it a smooth and easy transaction!!!!

“ ” Great sales experience here.

“ ” BEST car buying experience we’ve ever had! From the moment we arrived we were treated with genuine care and professionalism. The General Manager (the best we have ever met) and the sales person truly made the difference. They went above and beyond to make sure ensuring everything went smoothly...

“ ” Kayla and Ryan were very helpful! They were very upfront about the price and the vehicle was as advertised. Frank, the General Manager, was great.

“ ” Service ladies were amazing 10/10

“ ” The salesman misrepresented both the vehicle features, and pricing with several add-ons that when questioned - he couldn't even explain, and when continued to question the add-on he got upset and very arrogant.

“ ” This dealership is, unfortunately, one of the worst I’ve ever dealt with. When we first arrived, the experience was great—our sales representative was wonderful. However, once it came time to finalize financing, everything went downhill. After we signed all paperwork and paid our down payment,...

“ ” I was willing to drive 3 plus hours to buy a vehicle on their lot when I called it felt like I was getting the run around i was told they were “waiting on the title” a wk passed i didn’t hear anything i called again and they said the same thing sales person seemed more adamant about putting...

“ ” Called multiple times no one pick call from mazda service

“ ” I would not recommend going here. My salesman was ok but the manager JT ruined it and cost him the sale. Rude, childish, little baby man who should not be running a dealership. He is super immature and disrespectful and told us our business was “a waste of time”. A manager like that should not...