Timing Chain Replacement in San Antonio, TX
Testimonials
“ Quick and efficient service. Kept me notified of progress. ”
“ Liz was great, kept me informed, and is always pleasant. ”
“ Jennifer was friendly and attentive and the turn around time was quick. ”
“ Jennifer was absolutely amazing helping me with the maintenance on my car. She made the entire process so easy and stress-free. She explained everything clearly, kept me updated, and made sure I understood what was needed without ever making me feel overwhelmed. And the waiting area was Spotless🙌🏼 ”
“ Alex Chavez was excellent! He is honest and knowledgeable about each vehicle and listened to my wants and needs. We found the perfect car to fit my family’s needs and financial goals. Make sure to ask for Alex! ”
“ Elizabeth took great care of my car (and me). My service was efficient and she took care of everything that I needed, including tire rotation and oil change. I really appreciate her attention, and she had such a positive attitude! Thank you World Car! ”
“ Fabulous service and friendly and helpful employees!! ”
“ Kayla was very attentive and knowledgeable. ”
“ I recently had the pleasure of working with Ryan King when I purchased my 2025 Toyota Corolla 2/9/2026. He was attentive to my needs and went above and beyond to meet my requests. I would highly recommend his services when you are ready to purchase another car, trade in or otherwise! ”
“ The service provided was exceptional, exceeding all expectations. The quality of work was outstanding, demonstrating a keen understanding of my needs and ensuring every requirement was met with precision and care. ”
“ Liz was absolutely wonderful at this location. She was extremely helpful, a very kind person, and she guided us through everything we were getting done with our car. There was another lady with her, and I didn’t get her name, but she was also amazing! We will only be getting our cars serviced here from now on, this made us love Mazda even more! ”
“ I bought a minivan for a medical need and had a budget and Antonyo really helped me find what I had been looking for within my budget. ”
“ Lizz was outstanding. Kept in contact the whole step of the way. From beginning to end. Very knowledgeable of details when I asked about tire rotation and balance. ”
“ Just like everyone else I hate the car buying experience. However Ryan King and the team made my experience very enjoyable was in and out with in 2 and a half hours. They gave me a very competitive trade offer on my old car and an unbelievable offer on the new. I would definitely shops with them again but hopefully not for another 10 years. ”
“ Got my cx10 serviced here at Mazda new Braunfels. They were outstanding. The service was done in a timely manner and it was a pleasure working with them. The front desk girl Elizabeth was the greatest. Charming and willing to help you in any way she can. Ill use this dealer for service 80% because of her being there. Thanks a bunch ”
“ They don’t give up try to make you the best deal ”
“ We had an excellent experience purchasing a car with our salesperson Kayla Dietzel. Her professional, respectful, and straightforward approach made us extremely confident throughout the whole process. It was such a positive experience that we couldn't help mentioning in real time how great she is! Plus, we had fun chatting in the margins and appreciated her candor and insight. Thanks again Kayla. ”
“ Very upfront and courteous, which is truly appreciated. Our sales person, Kayla Dietzel, helped explain all of the cars details and the the finance options, and the test drive with her was very pleasant. I would highly recommend her for your next car purchase. ”
“ Lizz and Jennifer are always so welcoming and go out of there way to make my appointment for my convenience. Lizz is very helpful to explain the video and what I need to insure my safety so my 2023 Madza SUV CX50 so far never breaks down. I have 80k+ miles and I always get a good ride to my destination. The mechanics also are very helpful to answer all of my questions so I can make an informed decision on what they say I need to keep my car running. ”
“ Great Experience… I normally dread car shopping, however, Ryan King at World Car New Braunfels changed my opinion. He was knowledgeable, kind, and didn’t pressure us into a decision. I test drove the car, left for lunch with my husband, came back and made a decision. It was a great shopping/learning/evaluating experience in purchasing a new car. ”
“ They responded quickly and even sent a personal video of the car and showed all the features ! ”
“ Service team is very friendly and helpful. Elizabeth is the best though!! They were also able to get me in same day when I had an issue with my vehicle, which was great. ”
“ (Translated by Google) undefined (Original) Incredible service by Ryan. Glad I decided to take the plunge and buy my new CX-5 at this location ”
“ (Translated by Google) undefined (Original) Bryan was super helpful with locating a car we were looking for and got us in and out quick! This was the easiest car buying process I’ve ever gone through all thanks to Bryan. ”
“ (Translated by Google) undefined (Original) Courteous and professional service. Plus, they let me wait with my little dog. Much appreciated. ”
“ Great Experience Alex on the Kia side help us find the right vehicle for our needs, he was so kind and patient with us in driving so many different vehicles to find out what we really liked . I am very appreciative! We went on Christmas eve and finance was great took his time, everyone was nice and we never felt rushed. ”
“ Ian is one of the best salesman that I have ever met. Honest, friendly and very knowledgeable. ”
“ Michael Casillas was absolutely amazing to work with. He was kind, professional, and made the entire car-buying process easy and stress-free. He took the time to answer all my questions and made sure I felt comfortable every step of the way. I couldn’t have asked for a better experience and highly recommend him to anyone looking for a new vehicle. ”
“ Amazing customer service Elizabeth was very helpful and courteous. Highly recommend getting your service there. ”
“ They staff is a nice and officiant. ”
“ When you find a one of a kind deal, you go for it! When I found my perfect car on carfax, I couldn’t wait to contact the dealership and get some more info. As soon as I sent in my request, I was contacted immediately by the staff at world car Mazda! 😱 I traveled 2 hours to take a chance on this car and they did disappoint! Not only was our sales associate Ryan king personable and polite, but also gave us a funny story to go home with. So glad we took the chance and long trip for that experience! Thank you Ryan and world car Mazda! ❤️ ”
“ DT was very helpful. He listened to what I was looking for. He took a down payment to hold the car until I came back with my wife. And the down payment was refundable. DT worked with us and scheduled a time to finish the sale. ”
“ Manager Ryan is absolute best, going above and beyond. Thank you for your help to get us a new vehicle! ”
“ I had a genuinely good experience at World Car Mazda in New Braunfels. The team was friendly, Ryan my car salemans was awesome! He was knowledgeable, and respectful of my time, which I really appreciated. They walked me through the options clearly and didn’t pressure me into anything, and that alone sets them apart from a lot of dealerships. Overall, The buying process was smooth, the staff was easy to work with, and I left confident in my purchase. I’d definitely recommend World Car Mazda New Braunfels, especially if you appreciate good service. ”
“ Mazda Service in New Braunfels did an overall inspection, in addition to the issue I was reporting. They got parts from a dealership in San Antonio and got my car fixed same day. Runs great! ”
“ Great experience with Kayla and John Terry! ”
“ I walked in without an appt and was immediately met by Claude who was waiting for another customer. He brought in Kayla to help me. I told her what I was looking for. This was the first time I've been to Mazda. She represented me and Mazda beautifully for the next several hours! I found a 2025 Mazda CX 50 that I love! It had lots of the features I was looking for and several features that I had not seen before that make the car perfect for me. And Kayla's help didn't stop with the sale. She has continued to make sure I am happy with my purchase. ”
“ Always prompt and friendly service ”
“ Scheduled a test drive and came from our of town to do so. We arrived and were left waiting 20 minutes until we went to ask about it only to be told the car sold 20 minutes before we arrived. Very disappointed in this experience and will not be returning. ”
“ This dealership is, unfortunately, one of the worst I’ve ever dealt with. When we first arrived, the experience was great—our sales representative was wonderful. However, once it came time to finalize financing, everything went downhill. After we signed all paperwork and paid our down payment, the finance representative simply shook my hand, said congratulations, and walked away. My husband and I were left standing there with no keys and no direction on what to do next. No one approached us. We eventually had to walk to another building to find someone, who then had to track down our sales representative for us. The finance process felt extremely unprofessional, and some basic guidance or information on where to get the keys to our vehicle would have gone a long way. When we finally found our sales rep, he was cleaning my car. I was told that the service department refused to inspect the vehicle because they “didn’t have time” and “didn’t want to inspect it”, which is completely untrue. As a result, no proper inspection was done. A few days later, we noticed my license plate was practically falling off due to a poor installation, and we had to purchase parts ourselves to fix it. About a week later, my car began leaking oil. It turned out there were was a cracked turbo hose—something that absolutely should have been caught during a basic inspection. Additionally, our paperwork clearly states that World Car agreed to fix the broken rearview mirror. I waited over a week without hearing anything before going in person, only then to have the mirror ordered. After waiting another two weeks, my husband and I repeatedly reached out, only to be told that the mirror was returned because my car is under factory warranty even though it’s in the paperwork that World Car would fix it. Instead of communicating this upfront, they made us wait three weeks just to tell us they couldn’t fix it. Regarding the oil leak, World Car told me they contacted Volkswagen of Alamo Heights and were supposedly informed that my car could not be taken there. When I personally called Volkswagen of Alamo Heights, Iris was more than happy to schedule my car immediately. This made it feel like World Car simply did not want to take responsibility. Trying to contact the service department at World Car is nearly impossible. They never answer the phone, no matter how many times you call, and the front desk staff at both the Kia and Mazda sides are not helpful. I even purchased a service warranty through them, but I don’t understand how I’m supposed to use it when no one in service will answer or return calls. Overall, unless you are specifically buying a Mazda or Kia—and even then, I would be cautious—I strongly recommend not wasting your time here. The lack of professionalism, communication, and accountability made this entire experience incredibly frustrating. Even friends of ours have advised against using this dealership. This was an absolutely terrible experience from start to finish. ”
“ I was willing to drive 3 plus hours to buy a vehicle on their lot when I called it felt like I was getting the run around i was told they were “waiting on the title” a wk passed i didn’t hear anything i called again and they said the same thing sales person seemed more adamant about putting me in a DIFFERENT vehicle than the one i inquired about here it is 2 wks later and i STILL for them to get the title yea I’m taking my business elsewhere piss POOR communication and customer service!!! ”
“ Called multiple times no one pick call from mazda service ”
“ I would not recommend going here. My salesman was ok but the manager JT ruined it and cost him the sale. Rude, childish, little baby man who should not be running a dealership. He is super immature and disrespectful and told us our business was “a waste of time”. A manager like that should not be running a business. It is also extremely clear that his employees do not value him either and some would agree with what I am saying. Aside from that, a lot of things felt as though they were trying to hide things from you regarding finance and vehicle history. ”
“ Jennifer was very sweet and the process of my maintenance went by smoothly and fast! ”