The Importance of Routine Maintenance in San Antonio, TX

“ The girls at the service desk were great, the work done by the tech was great. Would definitely go back again. ”

“ Best price and warranty ”

“ Bailey was so helpful throughout my experience. It took about 5 days due to the part having to come from Dallas. Otherwise I was very happy and will being car back to them rather than drive into Austin! ”

“ The young lady was fabulous as always. Everything was done timely and well ecplained. WONDERFUL EXPERIENCE. My only complaint is that it is difficult to talk to the service department to make the appointment. I look forward to future visits. Thank you, Linda Hill ”

“ I had a very good car buying experience at World Car Mazda New Braunfels. Ryan King assisted me and I couldn’t be happier with my purchase. Thanks Ryan! ”

“ I HIGHLY recommend working with Gabby! Since I’m not local to New Braunfels, my mom went to the dealership a couple of days in a row to check out the car I wanted and Gabby answered all of our questions and concerns. When I went to the dealership myself and purchased the car, it was such a great experience due to Gabby’s professionalism and personable personality. It was the best car-buying experience I’ve ever had! ”

“ Amazing Service ”

“ I had a great car buying experience from start to finish. The process was smooth, stress-free, and much easier than I expected. A big thank you to Melissa O’Neal, who was incredibly helpful, patient, and knowledgeable. She took the time to answer all my questions and made sure I found the right vehicle without feeling pressured. Also, a shoutout to Jewels in finance for making the paperwork process quick and easy. He explained everything clearly and helped me feel confident in my decisions. Overall, I highly recommend this dealership for anyone looking for a hassle-free and positive car buying experience! ”

“ The staff was friendly. I really recommend working with Alex. He went over and beyond for my husband and I. I was able to leave with the car of my dreams. If you lookin for good service ask for Alex C! ”

“ Work was done correctly. Service advisor stayed in touch. Transmission issue. Thanks Mazda New Braunfels. Excellent customer service! ”

“ Good ”

“ Alexandra followed up with me was very helpful and polite ”

“ I worked with Ryan King and Don to buy a vehicle. It was pretty smooth and easy. Definitely check them out! ”

“ I want to leave a review that will be notified by the top of this World Car Mazda dealership because my lifelong dream since a kid in the 1970s to one day a Dodge Charger. I researched so long until the online listing of the 2022 Dodge Charger SXT came up. We set up an appointment to test drive and from the very start Ryan King welcomed me and my mother like a family member with a warm and exceptional customer service! Ryan's last King is appropriate because no one in my life has provided such superior care and attention. We are both disabled my mother and I and he was there every step! He was the main reason I purchased the car!!!! Dreams Do Come True!!! Kevin also was unbelievable! So helpful and patience for all my questions! They both Ryan and Kevin are diamond gems! Met Bobby the GM at end before driving away with my fully paid for Dodge Charger dream car! ”

“ Matthew Bridgewater did a fantastic job as the sales representative making sure we knew all of the ins and outs of the car. We had done some pre-work to know our model preference, but he also spent some time going through our needs to make sure it was the correct fit. The CX-50 Hybrid ended up checking every box, and we appreciated the diligence. So far, the car has been fun to drive and with the great gas mileage we needed. ”

“ Great place to have your car serviced. Great customer service. ”

“ Michael, my service manager, was very kind. Made me feel welcomed. I waited in the dealership and total time for service, tire rotation and inspection was about an hour and a half. Will be back the next time ”

“ Gabby was very professional and helpful!. General manager is a great leader! Thank you very much! ”

“ Great experience purchasing my daughter’s first car and Gabrielle made all the difference! ”

“ Their services are always on point. They never push me to do any services, only recommended which I have my fully trust on them. Everyone is friendly and professional. They even offer shuttle when the car is going to take longer than expected. I didn't even ask for it but they still went over and beyond with their customer services. I have been to other Mazda locations all over San Antonio to get my car check out, but this location is the best one so far. Highly recommend if you want good services and amazing treatment. ”

“ We had the best car buying experience here on Saturday 3/21/26! Our salesperson was Melissa O'Neal and she was excellent! We told her what we were looking for and she helped us find it. She gave us time to decide and when we were ready, she helped us through the process. She was very thorough and kind throughout! We got exactly what we wanted in the car and in the price. She took us over to finance to sign all the paperwork and there we met Kevin. The finance people that we've dealt with in the past were OK but Kevin...Kevin was awesome. He was kind as well, very funny and made the dreaded financial part of buying a car, a really pleasant experience! He explained things thoroughly and kept everything light and fun. We have purchased many cars in the past and have never left a dealership feeling as happy and pleased as we did here. Thank you to Melissa and Frank, I mean Kevin😆😆!!! We appreciate you so much! Highly recommend!!! ”

“ Welcoming lifestyle , secure the day for relaxing moment while enjoying the view of the interstate ”

“ Very well pleased. Even washed my dirty car. Saved me $50.00. Receptionist very professional. I walked in with a cane and she even walked me to my car when car was ready. ”

“ Jennifer was very sweet and the process of my maintenance went by smoothly and fast! ”

“ Quick and efficient service. Kept me notified of progress. ”

“ Always prompt and friendly service ”

“ Liz was great, kept me informed, and is always pleasant. ”

“ Jennifer was friendly and attentive and the turn around time was quick. ”

“ Jennifer was absolutely amazing helping me with the maintenance on my car. She made the entire process so easy and stress-free. She explained everything clearly, kept me updated, and made sure I understood what was needed without ever making me feel overwhelmed. And the waiting area was Spotless🙌🏼 ”

“ Alex Chavez was excellent! He is honest and knowledgeable about each vehicle and listened to my wants and needs. We found the perfect car to fit my family’s needs and financial goals. Make sure to ask for Alex! ”

“ Elizabeth took great care of my car (and me). My service was efficient and she took care of everything that I needed, including tire rotation and oil change. I really appreciate her attention, and she had such a positive attitude! Thank you World Car! ”

“ Fabulous service and friendly and helpful employees!! ”

“ My only problem was with trying to schedule an appointment!! Finally was able to schedule a call back because no one ever answered their phone. I was able to schedule an appointment after 2 days only because of my persistence. Never did get a call back from anyone at Madza. ( ridiculous that it two days to schedule an appointment. Maintenance service was excellent as was the service agent at front door. Bottom line. Answer a wringing phone ”

“ My experience with the service department was great overall. My service advisor, Jennifer B, was attentive and very kind, and she was a big help when it came to the diagnostics for my car. I had several questions for the technician, and she relayed them to him so he could answer them, which I really appreciated. I would definitely recommend coming here for car service. I gave 4 stars only because it was a little difficult to schedule an appointment by phone. ”

“ Went from 5 star at purchase to 1 star all due to me trying to get ahold of someone there, leaving numerous voicemail. Its absurd, got an email I wanted clarification on about protecting my warranty and cant get ahold of them. Seems suspicious at best... ”

“ Scheduled a test drive and came from our of town to do so. We arrived and were left waiting 20 minutes until we went to ask about it only to be told the car sold 20 minutes before we arrived. Very disappointed in this experience and will not be returning. ”